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CONTACT KIWI EXPERIENCE
AUCKLAND HEAD OFFICE
85 Beach Rd, Auckland Central, Auckland 1010, New Zealand
(+64) 9 336 4286
Calling from NZ Landline - toll free number
0800 364 286
(+64) 9 336 1374
Calling from OZ - toll free number
1800 058 361
NOTE- on the 25th, 26th Dec and 1st and 2nd Jan we'll be around to answer phones from 7.30AM - 6PM NZT
From the 3rd Jan, normal hours resume: 7:30am - 7pm NZT (7:30pm - 7am GMT)
NOTE- on the 25th Dec our office will be closed for walk in bookings. On 26th Dec and 1st and 2nd Jan our office hours for customers will be 8AM - 5PM NZT
8am - 6pm NZT (8pm - 6am GMT)
You've got yourself a Kiwi Experience Pass!
Before you start travelling on the Kiwi Experience
How do I start my pass?
Kiwi Experience Top Travel Tips
What should I bring to New Zealand?
I want to travel with my friend but they have booked a different pass, how can I travel with them?
How much money do I need?
See all 12 articles
Once travelling on the Kiwi Experience
Contacting the Reservations Team
Kiwi Experience guaranteed accommodation
How do I book optional activities?
How do I get between the North and South Islands?
How do I get back on the bus again?
See all 13 articles
All you need to know about Accommodation
Do I need a sleeping bag?
Can I stay one night in the ‘two night minimum’ stops?
Is there internet at the hostels we stay at?
Can i get a private room?
See all 8 articles