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Haven't received email confirmation after paying for ticket

Natalie Simpson

started a topic almost 5 years ago

Hi there, I booked and payed for my ticket yesterday (Whole Kit + Caboodle) - the money went through and I got an e-receipt however I haven't received a confirmation??

Thanks,

Natalie

Kate Belianskaia

said almost 5 years ago

Kia Ora Natalie,

Can you please send the screenshot of your approved payment to travel@kiwiex.co.nz?

If you booked online, you should have the Bookit reference that starts with 6 emailed to you as well.

Can you please send us what you received?

Thank you.

Kate