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CONTACT KIWI EXPERIENCE
AUCKLAND HEAD OFFICE
85 Beach Rd, Auckland Central, Auckland 1010, New Zealand
(+64) 9 336 4286
Calling from NZ Landline - toll free number
0800 364 286
(+64) 9 336 1374
Calling from OZ - toll free number
1800 058 361
NOTE- on the 25th, 26th Dec and 1st and 2nd Jan we'll be around to answer phones from 7.30AM - 6PM NZT
From the 3rd Jan, normal hours resume: 7:30am - 7pm NZT (7:30pm - 7am GMT)
NOTE- on the 25th Dec our office will be closed for walk in bookings. On 26th Dec and 1st and 2nd Jan our office hours for customers will be 8AM - 5PM NZT
8am - 6pm NZT (8pm - 6am GMT)
Thinking of buying a Kiwi Experience Pass?
How does Kiwi Experience work?
What is "hop-on, hop-off" with Kiwi Experience?
How long can I travel?
What does minimum travel time mean?
Where can I get off?
How do overnight stops work?
Things to know before buying your passes
Why do you only have certain passes on special?
Is Kiwi Experience a party bus?
Can I buy a pass now on special and travel later?
Is there an age limit?
What's included in my New Zealand bus pass?
See all 11 articles
You've got yourself a Kiwi Experience Pass!
Before you start travelling on the Kiwi Experience
How do I start my pass?
Kiwi Experience Top Travel Tips
What should I bring to New Zealand?
I want to travel with my friend but they have booked a different pass, how can I travel with them?
How much money do I need?
See all 12 articles
Once travelling on the Kiwi Experience
Contacting the Reservations Team
Kiwi Experience guaranteed accommodation
How do I book optional activities?
How do I get between the North and South Islands?
How do I get back on the bus again?
See all 13 articles
All you need to know about Accommodation
Do I need a sleeping bag?
Can I stay one night in the ‘two night minimum’ stops?
Is there internet at the hostels we stay at?
Can i get a private room?
See all 8 articles
Handy things to know about New Zealand
Bits and pieces that are good to know
What's the climate like?
What's New Zealand food like?
What is New Zealand's terrain like?
Is New Zealand a safe place?
Does New Zealand have any dangerous animals?
See all 15 articles
Wanting to know when we get to places?
Approx arrival times into our destinations
Bay Of Islands + Cape Reinga
North Island Times
South Island Times
Milford Sound Times
Have a look at all our itineraries in detail
Kiwi Experience Pass Itineraries
Kiwi Experience Back Yard Pass - Detailed Itinerary
Kiwi Experience Buzzy Bee Pass - Detailed Itinerary
Kiwi Experience Chilly Bin Pass - Detailed Itinerary
Kiwi Experience Funky Chicken - Detailed Itinerary
Kiwi Experience Fush 'n' Chups - Detailed Itinerary
See all 21 articles
Information about each destination
Paihia ( Bay Of Islands)
Hot Water Beach
See all 8 articles
See all 9 articles