Support : Kiwi Experience

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CONTACT KIWI EXPERIENCE

AUCKLAND HEAD OFFICE

85 Beach Rd, Auckland Central, Auckland 1010, New Zealand

Phone (+64) 9 336 4286

Calling from NZ Landline - toll free number 0800 364 286

Fax (+64) 9 336 1374

Calling from OZ - toll free number 1800 058 361

General Enquiries travel@kiwiex.co.nz

Privacy Enquiries privacy@thlonline.com

Knowledge base - FAQ's

Thinking of buying a Kiwi Experience Pass?

How does Kiwi Experience work? 5

Things to know before buying your passes 11

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You've got yourself a Kiwi Experience Pass!

Before you start travelling on the Kiwi Experience 12

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Once travelling on the Kiwi Experience 13

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All you need to know about Accommodation 8

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Handy things to know about New Zealand

Bits and pieces that are good to know 15

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Wanting to know when we get to places?

Approx arrival times into our destinations 4

Have a look at all our itineraries in detail

Kiwi Experience Pass Itineraries 21

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Information about each destination

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Community forums

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Kiwi Experience Community

Announcements 0

Tips and Tricks 27

Northern Round Up Tour with North Island Gotta Do's Package

Posted by Alara Senlen, 24 days ago ,
Last Reply by Roisin Murray 23 days ago
Power outlets on the bus?

Posted by Salem Baer, 3 months ago ,
Last Reply by Roisin Murray 3 months ago
Tranzalpine Dog Leg

Posted by Laura Burke, 5 months ago ,
Last Reply by Roisin Murray 5 months ago

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Report a problem 7

Haven't received email confirmation after paying for ticket

Posted by Natalie Simpson, 15 days ago ,
Last Reply by Kate Belianskaia 14 days ago
Booking of accomodation package not possible

Posted by Markus Wendland, 7 months ago
I can't confirm the payment - missing field

Posted by Kaya Eliasen, 7 months ago

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Feature Requests 26

Are there places to lock away my laptop?

Posted by Emily Harris, 2 months ago ,
Last Reply by Kate Belianskaia 2 months ago
Travelling with my 70-year-old mother for at least 3 weeks

Posted by Sok Yon Hong, 6 months ago ,
Last Reply by Kate Belianskaia 6 months ago
I have 18 days to travel!

Posted by Eva Vidal, 8 months ago

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Kiwi Experience Extensions 10

Mighty Moa vs Kea Bus Pass

Posted by Oliver Hassall, 4 days ago ,
Last Reply by Erika Andrews about 4 hours ago
Al green points are mandatory stops?

Posted by Sara Clavel, 4 months ago ,
Last Reply by Roisin Murray 4 months ago
Waitomo Wanderer - Timetable

Posted by man li, about 1 year ago ,
Last Reply by Vaughan Gribben about 1 year ago

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