Support : Kiwi Experience

Kia ora. How can we help you today?

Contact Kiwi Experience Want to work for us?

CONTACT KIWI EXPERIENCE

AUCKLAND HEAD OFFICE

85 Beach Rd, Auckland Central, Auckland 1010, New Zealand

Phone (+64) 9 336 4286

Calling from NZ Landline - toll free number 0800 364 286

Private Charter Enquiries charters@kiwiex.co.nz

Calling from OZ - toll free number 1800 058 361

General Enquiries travel@kiwiex.co.nz

Privacy Enquiries privacy@thlonline.com

Knowledge base - FAQ's

Thinking of buying a Kiwi Experience Pass?

How does Kiwi Experience work? 5

Things to know before buying your passes 11

See all 11 articles

You've got yourself a Kiwi Experience Pass!

Before you start travelling on the Kiwi Experience 12

See all 12 articles

Once travelling on the Kiwi Experience 13

See all 13 articles

All you need to know about Accommodation 8

See all 8 articles

Handy things to know about New Zealand

Bits and pieces that are good to know 15

See all 15 articles

Wanting to know when we get to places?

Approx arrival times into our destinations 4

Have a look at all our itineraries in detail

Kiwi Experience Pass Itineraries 21

See all 21 articles

Information about each destination

See all 8 articles

See all 9 articles

Community forums

Showing recent updates

Start a new topic

Kiwi Experience Community

Announcements 0

Tips and Tricks 27

Northern Round Up Tour with North Island Gotta Do's Package

Posted by Alara Senlen, about 1 year ago
Last Reply by Roisin Murray, about 1 year ago
Power outlets on the bus?

Posted by Salem Baer, about 1 year ago
Last Reply by Roisin Murray, about 1 year ago
Tranzalpine Dog Leg

Posted by Laura Burke, over 1 year ago
Last Reply by Roisin Murray, over 1 year ago

See all 27 topics

Report a problem 8

Booking of accomodation package error

Posted by Tatiana Ferraz David, 12 months ago
Last Reply by Roisin Murray, 12 months ago
Haven't received email confirmation after paying for ticket

Posted by Natalie Simpson, about 1 year ago
Last Reply by Kate Belianskaia, about 1 year ago
Booking of accomodation package not possible

Posted by Markus Wendland, over 1 year ago
Last Reply by Markus Wendland, over 1 year ago

See all 8 topics

Feature Requests 27

BUY THE SOUTH GET THE NORTH FOR FREE

Posted by Jeanet Smit, 12 months ago
Last Reply by Roisin Murray, 12 months ago
Are there places to lock away my laptop?

Posted by Emily Harris, about 1 year ago
Last Reply by Kate Belianskaia, about 1 year ago
Travelling with my 70-year-old mother for at least 3 weeks

Posted by Sok Yon Hong, over 1 year ago
Last Reply by Kate Belianskaia, over 1 year ago

See all 27 topics

Kiwi Experience Extensions 10

Mighty Moa vs Kea Bus Pass

Posted by Oliver Hassall, 12 months ago
Last Reply by Erika Andrews, 12 months ago
Al green points are mandatory stops?

Posted by Sara Clavel, over 1 year ago
Last Reply by Roisin Murray, over 1 year ago
Waitomo Wanderer - Timetable

Posted by man li, about 2 years ago
Last Reply by Vaughan Gribben, about 2 years ago

See all 10 topics