Toggle Navigation
Book Your Trip
Travel Info
Discover New Zealand
Forum
Contact Us
Login
Kia ora! How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Contact Kiwi Experience
Want to work for us?
CONTACT KIWI EXPERIENCE
AUCKLAND HEAD OFFICE
83 Beach Rd, Auckland Central, Auckland 1010, New Zealand
Phone
(+64) 9 336 4286
Private Charter Enquiries
charters@kiwiex.co.nz
Calling from Australia - toll free number
1800 058 361
General Enquiries
travel@kiwiex.co.nz
Privacy Enquiries
privacy@thlonline.com
Solution home
Accommodation and activity FAQs - Hop-On Hop-Off bus
Accommodation
7
Can I book my accommodation through you?
What happens if I miss my 48h window for booking my accommodation?
Can I book my accommodation for whenever I want it?
I’ve decided to change my buses, but I have already booked my accommodations, what can I do?
How do I cancel my accommodation?
See all 7 articles
Activities
5
How do I book activities?
Is there a cancellation fee to cancel activities?
What happens if my activity is cancelled?
How do I book activities if I am not on the bus?
How do I choose a date and time for my activities?